Network Control Agent

  • Mức lương: Thỏa thuận

  • Thời hạn: Đã hết hạn

Ứng tuyển qua APP

Network Service Information Confirm uplift of all outbound movements; Confirm arrival of all inbound movements;

Địa điểm làm việc:

Hà Nội - (Hà Nội)

Ngành nghề:

Yêu cầu về bằng cấp (tối thiểu):

Cao Đẳng

Tính chất công việc:

Toàn thời gian

Yêu cầu kinh nghiệm:

1 - 2 năm

Mô tả công việc:

  1. Network Service Information
  • Confirm uplift of all outbound movements;

  • Confirm arrival of all inbound movements;

  • Confirm recovery of all inbound movements;

  • Report service incidents 30 minutes delay or more;

  • Confirm the status of every shipment within 30 minutes of specified time

  • Update QSMS with the root cause and action taken for any shipment delayed at facility

  • Update OURS with incidents on reasons of incident occur, transit time impact and corrective action taken to minimise transit time impact

  • Generate Recap reports on network flights movement.

  • Proactive monitoring of QCC systems, including the identification of root causes for shipments that are not processed within agreed specified time

  • Update the QSMS system with reason codes and contingency plans for individual shipments

  • Provide instructions to Ops should there be request from origin or destination station on exception handling, such as RTO, Service Change

  • Provide instructions to Ops should there be an activation of contingency plan.

  1. Network Tracing
  • Update of SCL for shipments that are intercepted;

  • Identify and action exception handling according to exception handling procedures;

  • Follow up on shipment issues inclusive of DG handling until resolution;

  • Action on inbound alerts and transmit the information to the relevant parties.

  • Obtain recovery status of shipment when UAS identifies a discrepancy.

  • Timely and accurate response to all requests from Network.

Yêu cầu công việc:

  • 1 year experience, preferably within airline, transportation or logistics industry.
  • Excellent Software skills (Word, Excel, PowerPoint, etc.)

  • Goog Communication skills (English), spoken and written

  • Forecasting skills

  • Negotiation skills

Quyền lợi được hưởng:

- Benefits: follow labor rules, and more: party, sport activity, salary review, annual team building...

 - Healthcare for you and your family

 - Training opportunities

Công TY TNHH Chuyển Phát Nhanh DHL - VNPT

200-500 nhân viên

Hà Nội

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