Lễ Tân (Receptionist)
- Hết hạn trong 247 ngày nữa
- Mức lương Thỏa thuận
Mô tả công việc
- Responsibility for reception, registration, rooming guest, check-in guest in the hotel and police system. Exceed guest’s expectations by providing professional, efficient, courteous and friendly service from arrival to departure consistently.
DUTIES & RESPONSIBILITIES
- Greets guest courteously upon arrival.
- Advises all guests of their room numbers and room rates.
- Promotes in-house service facilities in order to increase revenues.
- Keeps an accurate room status at all time.
- Handles complaints efficiently and promptly.
- Actively participates in group rooming.
- Handles guest needs, inquiries and requests.
- Ensures that all pertinent information is recorded on Registration cards.
- Be fully trained on the resort PMS system, handling Check-in and check outs of guest as per Salinda Standards.
- Reports daily activity on log book.
- Maintains good employee relations.
- Check-out guest.
- Complies with hotel health, safety and hygiene policy.
- Performs related duties and special projects as assigned.
- Well-groomed, neat and tidy at work.
- Strictly comply the Hotel regulation and Employee Handbook.
- Implement Department Head’s instruction and assignment
Yêu cầu công việc
- 1-3 years expriences at the same position in 5* hotel
- Fluently in English
Quyền lợi được hưởng
- Base on Labour Law and Company's policy
- Accommodation & meals