Lễ Tân (Receptionist)

  • Hết hạn trong 247 ngày nữa
  • Mức lương Thỏa thuận
Mô tả công việc

- Responsibility for reception, registration, rooming guest, check-in guest in the hotel and police system. Exceed guest’s expectations by providing professional, efficient, courteous and friendly service from arrival to departure consistently.

DUTIES & RESPONSIBILITIES

  1. Greets guest courteously upon arrival.
  2. Advises all guests of their room numbers and room rates.
  3. Promotes in-house service facilities in order to increase revenues.
  4. Keeps an accurate room status at all time.
  5. Handles complaints efficiently and promptly.
  6. Actively participates in group rooming.
  7. Handles guest needs, inquiries and requests.
  8. Ensures that all pertinent information is recorded on Registration cards.
  9. Be fully trained on the resort PMS system, handling Check-in and check outs of guest as per Salinda Standards.
  10. Reports daily activity on log book.
  11. Maintains good employee relations.
  12. Check-out guest.
  13. Complies with hotel health, safety and hygiene policy.
  14. Performs related duties and special projects as assigned.
  15. Well-groomed, neat and tidy at work.
  16. Strictly comply the Hotel regulation and Employee Handbook.
  17. Implement Department Head’s instruction and assignment
Yêu cầu công việc

- 1-3 years expriences at the same position in 5* hotel

- Fluently in English

- Nice-looking

Quyền lợi được hưởng

- Base on Labour Law and Company's policy

- Accommodation & meals

Địa điểm làm việc

Phú Quốc, Tp. Phú Quốc, tỉnh Kiên Giang - Thành phố Phú Quốc (Kiên Giang)

Ngành nghề
Tính chất công việc

Làm theo giờ

Yêu cầu về bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

1 - 3 năm

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