IT Support Analyst (Nhân Viên Hỗ Trợ Phân Tích)

  • Mức lương: 15 - 25 triệu VNĐ

  • Thời hạn: Đã hết hạn

Ứng tuyển qua APP

Provide operations support to all our clients at various locations Provide solutions to clients based on API products Take ownership of the file interfaces (incoming / outgoing)

Địa điểm làm việc:

Tầng 4, tòa nhà Lam Giang Tower, 167-173 Trần Hưng Đạo, Phường Cô Giang, Quận 1 - (Hồ Chí Minh)

Ngành nghề:

Yêu cầu về bằng cấp (tối thiểu):

Đại Học

Tính chất công việc:

Toàn thời gian

Yêu cầu kinh nghiệm:

2 - 5 năm

Mô tả công việc:

  • Provide operations support to all our clients at various locations
  • Provide solutions to clients based on API products
  • Take ownership of the file interfaces (incoming / outgoing)
  • Respond to alerts raised for any system failures.
  • Willing to handle Issues during non-working hours and should be ready for weekends end support
  • Able to work independently and in a team and should have can-do attitude
  • People and client management
  • Handling client calls / queries effectively
  • Assist business department in technical discussions
  • Regular status updating to the reporting manager

Yêu cầu công việc:

  • Degree / Diploma in Information Technology / Computer Science or equivalent with 4 years of experience.
  • Excellent communication skills (multilingual) to support various clients all over the world
  • Must be good in technical analysis, support services and troubleshooting
  • Must have knowledge of web / online payments through various instruments like credit card / debit card / net banking / cash cards / Visa / Master Card .... Etc
  • Must possess an analytical approach and be able to do root cause analysis
  • Understanding of basic cloud, infrastructure and network concepts
  • Knowledge of AWS preferred
  • Understanding of API concepts especially ReST (Representational State Transfer) / SOAP
  • Experience working on support role
  • Willing to work in shifts

Quyền lợi được hưởng:

  • This is a work in a fast-moving startup, fun and yet professional environment that recognizes and rewards individual contributions and also team success.
  • This is work with highly motivated people who are focused on winning by combining great teamwork, rapid execution and an uncompromising approach to quality and customer satisfaction.
  • We strongly encourage Innovation, Collaboration, Creativity, and Initiatives.
  • Work in a collaborative environment where you can talk to the CEO anytime
Công ty TNHH MatchMove Việt Nam

20-50 nhân viên

4th floor Lam Giang Tower 167 – 173 Tran Hung Dao, Co Giang Ward D1

MatchMove Pay is Singapore’s fastest growing technology company, providing innovative enterprise solutions to help businesses increase revenue, user engagement and loyalty through the strate... Xem thêm

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