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IT NSO & Store Supports

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    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Nhân Viên/Chuyên Viên

    Ngày đăng tuyển

    22/06/2021

    Yêu cầu bằng cấp (tối thiểu)

    Cao Đẳng

    Yêu cầu kinh nghiệm

    Trên 1 năm

    Địa điểm làm việc

    ⇒ Hồ Chí Minh

    Việc làm Hồ Chí Minh

    Mô tả công việc

    Main Purpose:
    - Support and maintain network system/POS system/Telephone system and related to I.T equipment. This includes installing, configuring, diagnosing, repairing, and upgrading all hardware and equipment while ensuring its optimal performance.
    - Troubleshoot problem outlet’s outside, and provide end user training and assistance where required
    - The role shall be in working condition of On-call availability for support and sitting for extended periods of time.
    Challenges:
    - Aging Server's hardware and IT infrastructure
    - Warranty of critical system uptime 24/7
    - Development Disaster Recovery Plan
    Key accountabilities:
    ● Maintain current system and ensure operate stabled.
    ● Install, configure, test, maintain, monitor POS system, and troubleshoot end user and network hardware in outlet.
    ● Perform on-site analysis, diagnosis, and resolution of complex hardware problems for variety of end users, and recommend and implement corrective solutions, including off- site repair as needed.
    ● Assist in develop new stores.
    ● Follow to support/setup promotion program request from operation.
    ● Knowledge about peripheral devices, Printing/Barcode/scanning devices and other products.
    ● Receive and respond to incoming calls, pages, and/or e-mails regarding I.T operate issues/POS system from outlets.
    ● Recommend, schedule, and perform desktop computer, hardware and peripheral equipment improvements upgrades, and repairs.
    ● Other duties as required.

    Yêu cầu công việc

    Education:
    ■ College diploma or university degree in the field of computer science and/or 1+ year’s equivalent work experience.
    ■ Degree in information technology, engineering, business administration or equivalent.
    Experience:
    ■ At least 1+ year experience of working (Must)
    ■ Knowledge about POS system for Retails industry would be an advantage.
    ■ Ability to operate tools, components, and peripheral accessories.
    ■ Able to read and understand technical manuals, procedural documentation, and Training guides.
    ■ Ability to research into hardware products and I.T issues as required.
    Work related skills:
    ■ Project management skills
    ■ Client service mindset
    ■ Ability of Writting and speaking English
    ■ Understanding of the organization’s goals and objectives.
    Soft skills:
    ■ Problem solving skills (Must)
    ■ Self-motivated and directed.
    ■ Clear / efficient written and oral communication
    ■ Effective interpersonal skills and relationship-building skills.

    Quyền lợi được hưởng

    - Having chances to get attractive company bonus every month/year
    - Company trip once a year + Joining party
    - Salary and position is reviewed 1 time a year
    - Bonus by individual ability and company’s performance.
    - Social insurance, health insurance, unemployment insurance and other benefits
    - Dynamic and sociable working environment.

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