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IT Manager

  • Thời hạn Đã hết hạn
  • Mức lương 34 - 52 triệu VNĐ
  • Ứng tuyển ngay
  • Lưu lại
  • Chia sẻ

JobsGO còn rất nhiều công việc tương tự để bạn tham khảo dưới đây

    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Nhân viên/Chuyên viên

    Ngày đăng tuyển

    22/06/2020

    Yêu cầu bằng cấp (tối thiểu)

    Cao Đẳng

    Yêu cầu kinh nghiệm

    Không yêu cầu

    Yêu cầu giới tính

    N/A

    Yêu cầu ngôn ngữ

    Tiếng Anh Tiếng Anh

    Địa điểm làm việc

    ⇒ 54 Liễu Giai, Cống Vị, Ba Đình, Hà Nội

    Việc làm Hà Nội Việc làm Ba Đình

    Mô tả công việc

    Are you an experienced IT Manager? Would you like to work for an established yet rapidly expanding global organization? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. We are hiring an IT Site Manager. In this role, you will help drive IT Service Levels Agreements, increase the Business productivity, and be the natural "1 stop shop" for the site end users with respect to IT services. IT Operations is responsible for serving a 5000
    + seat information technology and services support company across 7 global locations. The company is exceptionally technology savvy, so the individual running this department needs to have the confidence in modern IT to succeed. Duties and Responsibilities:

    - Ensure daily, weekly, and monthly tasks and reports are tracked and completed by the local team
    - Ensure IT staff are on site as per the business requirements for IT coverage
    - Lead, mentor, discipline, and feedback to team members on performance of the team and the individual
    - Set objectives and SMART goals for local IT staff, and perform monthly individual follow ups to ensure goals are met
    - Obtain continuous feedback from users on their impressions of performance and needs
    - Ensuring the highest level of customer satisfaction with end users
    - Manage the local team to access, prioritize and allocate Service Desk tickers and other tasks
    - Ensure that all IT assets are managed throughout their lifecycle according to current process and policies
    - Regularly reporting to Global IT Operations Manager on performance, progress, issues and future needs
    - Assessing the current workload and being part of continual improvement plans to reduce workload and increase efficiency

    Yêu cầu công việc


    - Previous experience managing a team of Technical Engineers or System Administrators
    - Team leadership or management experience
    - Windows 7, 8, 10, Office 365, Exchange, Active Directory and Server administration knowledge
    - Knowledge of standardized architectures and methodologies
    - A good understanding of service desk metrics & escalation procedures
    - Good analytics and investigation capabilities with a sense for the level of progress and information reporting
    - Understanding of 24x7 mission critical enterprise computing environments and the impact of service disruption on a company's bottom line
    - Good interpersonal skills with a specific focus on understanding customer needs.
    - Ability to learn and adapt in a rapidly changing environment
    - Professional and customer focused work ethic (role will interact with senior management)
    - Takes the initiative and is proactive
    - Taking ownership of issues and problems
    - Good written and spoken English communication skills

    Quyền lợi được hưởng

    Top office in a central location
    Excellent working conditions, casual atmosphere
    Excellent remuneration package
    Công ty TNHH Một Thành Viên Tek Experts
    Mời bạn đến làm việc ở

    Công ty TNHH Một Thành Viên Tek Experts

    Công nghệ thông tin

    Tầng 16 Lottecenter , 54 Liễn Giai , Ba Đình , Hà Nội

    50-100 nhân viên


    Tek Experts cung cấp các dịch vụ hỗ trợ từ nguồn nhân lực có chuyên môn, nhiệt tình độc đáo đem lại niềm tự hào lớn trong việc, giúp các công ty quản lý công việc kinh doanh của... [Xem thêm]

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    Tạo CV / Resume