Hostess/ Nhân Viên Đón Khách Nhà Hàng

At Park Hyatt Saigon, we believe our guests select our hotel because of our caring and attentive associates who are focused on providing efficient service and unique experiences.

Currently, Park Hyatt Saigon is inviting a Hostess to work with the highest standards of product and service delivering unparalleled service in the market.

• Join with us to discover your place to shine in our warm, respectful, and inclusive culture.
• Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Works closely with other outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Greets customers and seats guests accordingly.
• Have a thorough knowledge and understanding of all food and beverage items in the menu to answer guests’ enquiries and to recommend combinations and up sell alternatives.
• Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.

• Ideally with a relevant degree or diploma in Hospitality
• Good customer service, communications and interpersonal skills.
• Relevant experience in similar sized-company is prefered
• Good English communication

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

• Attractive package
• International and professional but friendly 5-star working environment
• Training and development opportunities
• Complimentary rooms
• Discount 50% for F&B service at our restaurants
• Have 2 duty meals per working shift
• Snack twice per week