Quận Nam Từ Liêm 28/03/2024 21 - 40 triệu VNĐ
Quận Cầu Giấy 19/04/2024 4 - 8 triệu VNĐ
Quận Đống Đa 26/04/2024 16 - 25 triệu VNĐ
Quận Nam Từ Liêm 04/04/2024 21 - 40 triệu VNĐ
Quận Thanh Xuân 04/04/2024 Thỏa thuận
Quận Hai Bà Trưng 13/04/2024 Đến 10 triệu VNĐ
Quận Hai Bà Trưng 14/04/2024 Thỏa thuận
Quận Cầu Giấy 20/04/2024 4 - 8 triệu VNĐ
Hà Nội 22/04/2024 12 - 16 triệu VNĐ
Quận Hai Bà Trưng 25/04/2024 Thỏa thuận
Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân Viên/Chuyên Viên
Ngày đăng tuyển
13/05/2019
Yêu cầu bằng cấp (tối thiểu)
Chứng chỉ chuyên ngành
Yêu cầu kinh nghiệm
2 - 3 năm
Yêu cầu ngôn ngữ
Địa điểm làm việc
• Deliver English/Accent skills training to new employees throughout their onboarding program, fully preparing them to delivery high quality customer experiences.
• Support local and global training initiatives by facilitating virtual assessments, training, and coaching sessions.
• Deliver learning using a variety of content including examples, exercises, job aides, practice tools and applications.
• Work with the English Program Manager/Instructional Designer to understand the design, assist in developing course materials, and deliver the program effectively.
• Work with the Talent Acquisition team to consistently implement a process that aligns pre-hire assessments and post hire skill development.
• Work with Site Training Managers to schedule and track all training sessions, activities, and results.
• Conduct coaching during and after training to give feedback and reinforce skills. Document feedback and share with managers.
• Review live and recorded calls regularly. Evaluate pronunciation, voice quality and accent, language usage. Meet with management to discuss recommendations for improvement.
• Work with the global L&D English Delivery team to review results. Assess progress and results.
• Successfully transition new hires from training to their role through engaging and interactive learning, feedback, and a plan for continuous practice.
• Influence site managers and leaders to provide a supportive learning environment where employees are motivated to practice and improve outside the classroom.
• Degree in English.
• 2+ years of experience teaching English.
• International language teaching certification such as TOEIC, BULATS, BRIGHT, or IELTS or equivalent is desired.
• Strong facilitation skills in classroom and virtual delivery.
• Experience developing course content to make it business relevant.
• Ability to understand program objectives and set and achieve measurable goals that are aligned to business goals.
• Effective presentation and communication skills.
• Good organizational and planning skills.
• Excellent written and oral English language, equivalent to a C2 on the CEFR scale.
• Experience in the outsourcing industry (Customer Service and/ or IT) is highly desired.
Tầng 16 Lottecenter , 54 Liễn Giai , Ba Đình , Hà Nội
50-100 nhân viên
Tek Experts cung cấp các dịch vụ hỗ trợ từ nguồn nhân lực có chuyên môn, nhiệt tình độc đáo đem lại niềm tự hào lớn trong việc, giúp các công ty quản lý công việc kinh doanh của... [Xem thêm]
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