Quảng Ninh 06/04/2024 Thỏa thuận
Quảng Ninh 22/04/2024 6 - 8 triệu VNĐ
Quảng Ninh 24/04/2024 Đến 20 triệu VNĐ
Quảng Ninh 24/04/2024 7 - 9 triệu VNĐ
Quảng Ninh 08/04/2024 Thỏa thuận
Tính chất công việc
Full-time
Vị trí/chức vụ
Trưởng Nhóm/Trưởng Phòng
Ngày đăng tuyển
20/04/2019
Yêu cầu bằng cấp (tối thiểu)
Cao Đẳng
Yêu cầu kinh nghiệm
2 - 3 năm
Địa điểm làm việc
Include:
· Welcoming guests in a friendly and professional way
· Addressing and escalating customer complaints
· Providing information about facilities, programs and other services
Responsibilities
· Review arrival lists to welcome guests
· Attend to special guests (e.g. VIPs) and answer their inquiries
· Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
· Provide information about amenities, area and venues and promote services
· Anticipate guest needs and build rapport with customers
· Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
· Address customer complaints and escalate to Guest Relations Manager when needed
· Record information in the logbook daily
· Ensure compliance with health and quality standards
· Proven experience as a Guest Relations Officer
· Familiarity with hospitality industry standards
· Proficiency in English; knowledge of additional languages is a plus
· Computer literacy
· A customer-oriented and professional attitude
· An outgoing personality
· Outstanding communication abilities
· Excellent organizational and time-management skills
· Diploma or BSc/BA in Hospitality Management is preferred
- Having chances to get attractive company bonus every month/year
- Company trip once a year + joining party.
- Salary and position is reviewed 1 time a year.
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
Số 09 - Đường Hạ Long, P. Bãi Cháy, TP. Hạ Long
Tiếp nối sự thành công từ hai dự án nghỉ dưỡng Premier Village Đà Nẵng và Premier Village Phú Quốc, sắp tới đây tập đoàn Sun Group sẽ chính thức khai trương khu biệt thự nghỉ dưỡng... [Xem thêm]
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