Bà Rịa - Vũng Tàu 15/04/2024 Đến 12 triệu VNĐ
Vũng Tàu 17/04/2024 7 - 8 triệu VNĐ
Bà Rịa - Vũng Tàu 22/04/2024 6 - 8 triệu VNĐ
Bà Rịa 08/04/2024 Thỏa thuận
Bà Rịa 08/04/2024 Thỏa thuận
Bà Rịa 08/04/2024 5 - 8 triệu VNĐ
Bà Rịa 08/04/2024 5 - 8 triệu VNĐ
Vũng Tàu 18/04/2024 12 - 20 triệu VNĐ
Bà Rịa 20/04/2024 Thỏa thuận
Bà Rịa 23/04/2024 Thỏa thuận
Tính chất công việc
Full-time
Vị trí/chức vụ
Trưởng Nhóm/Trưởng Phòng
Ngày đăng tuyển
10/12/2019
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
2 - 4 năm
Yêu cầu ngôn ngữ
Địa điểm làm việc
⇒ 3 Hạ Long, Phường 2, Tp. Vũng Tàu, Bà Rịa - Vũng Tàu
Việc làm Bà Rịa - Vũng Tàu Việc làm Thành phố Vũng TàuOutlet Operation
• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
• Take food and beverage orders according to guest’s requirements and preferences
• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required
Other Responsibilities
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel
Knowledge and Experience
• At least Bachelor degree in any field
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Working knowledge of MS Excel, Word, & PowerPoint
Competencies
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
Professional, dynamic working environment
Competitive salary & benefits offered
Chance to access variety of learning and development program by AccorHotels and the Hotel
44 working hours/week & 12 annual leaves/year
Annual team building trip
03 - 06 Ha Long - Ward 2 (1.194,32 km) Vũng Tàu
Mercure is one of AccorHotel’s 36 renowned hotel brands. Let’s choice Mercure Vung tau to compose your vacations, live your dreams and rediscover the meaning of world travel.
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