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Giám Sát Bán Hàng (Retail Supervisor )

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    Việc làm tương tự

    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Trưởng Nhóm/Trưởng Phòng

    Ngày đăng tuyển

    04/09/2019

    Yêu cầu bằng cấp (tối thiểu)

    Đại Học

    Yêu cầu kinh nghiệm

    3 - 5 năm

    Yêu cầu ngôn ngữ

    Tiếng Anh Tiếng Anh

    Địa điểm làm việc

    ⇒ 65 Lê Lợi, Bến Nghé, Quận 1, Hồ Chí Minh

    Việc làm Hồ Chí Minh Việc làm Quận 1

    Mô tả công việc

    Sales Operation and Customer Service

    1. Attend to customers individually, provide latest information and advice on fashion/ product trends, wardrobe-coordination, usage of products, etc. Practice complementary sale (i.e. recommend tie to go with shirt).

    2. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company, employing a consistently high level of service.

    3. Maintain and update data bank of regular customers, ensure effective and systematic customer data resource system. Know the customers by their names and their shopping interests.

    4. Handle and resolve customers’ feedback/ complaints; feedback to manager(s) on customer’s comments.

    5. Provide support in the following areas:

    • Cashiering duties
    • Stock control
    • Housekeeping
    • Merchandise display
    • Security measures on the sales floor
    • Market information, customer feedback to superiors
    • Sales administrative procedures

    Merchandising and Market Information

    6. Receive and check merchandise for quantity, quality, sizes, price tags, etc.

    7. Study and feedback on merchandise for quality, price line consistency, salability, delivery punctuality and reliability.

    8. Display merchandise according to theme or concept from A&P Division.

    9. Advice and feedback on display locations and fixtures to maximize visual impact; also, to feedback on point-of-sale, posters and publicity on the effectiveness of A&P programs.

    Control of Stock Level

    10. Conduct physical stock-take; check stock daily on the shelves and in the stock-room; replenish fast-moving stock, report on out-of-stocks, slow/fast moving stock; return damaged/ soiled merchandise.

    11. Check price-tags

    Staff Management

    12. Provide OJT (Mentorship) and train retail staff and promoters on the following:

    • Provision of quality service to customers
    • Selling techniques and merchandise knowledge
    • Behave according to business etiquettes and standards set by the company
    • POS training
    • Abide by company’s grooming standards
    • Adhere to company policies, rules and regulations

    13. Supervise retail staff and promoters to carry out their duties effectively and efficiently and to achieve sales, profit targets and control stock level.

    14. Provide feedback to superior on staff performance.

    Safety & Security

    15. Monitor and control changing-room procedures.

    16. Ensure that retail staff and promoters observe safety and security procedures.

    17. Report any shoplifting case and/or suspicious characters to superior or security personnel.

    Housekeeping

    18. Ensure that sales area, showcases and fixtures are always clean and tidy; ensure that products on display are clean and tidy.

    Administrative Procedures

    19. Update and maintain records of VIPs, SKU, stock, etc.

    20. Daily sales records.

    21. Monitor/ check staff attendance against duty rosters.

    22. Comply with the Company’s rules and regulations. Any act for bribes and the Company’s information leaking out is totally unacceptable.

    23. Any other duties as and when assigned by the company.

    Yêu cầu công việc

    • Bachelor Degree with related major;
    • At least 03-year experience in Retail Business in which at least 01-year experience in the same position;
    • Experience in working for MNC is favorable;
    • Fluent in English for all skills: speaking, writing, listening & reading;
    • Proficient in MS Office application (Word, Excel, Access, PowerPoint, Outlook);
    • In-depth knowledge of the stores’ commodities;
    • Strong problem solving skills;
    • Hard working, trustworthy and teamwork spirit;
    • Customer-oriented and good management ability;
    • Being able to work on shift, weekends and public holidays when required;

    Quyền lợi được hưởng

    13th payment
    Premium Health care
    12days Annual Leave

    CÔNG TY TNHH TAKASHIMAYA VIỆT NAM
    Mời bạn đến làm việc ở

    CÔNG TY TNHH TAKASHIMAYA VIỆT NAM

    Kinh doanh

    Saigon Centre, số 65, đường Lê Lợi, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh

    >500 nhân viên


    Từ khi được thành lập vào năm 1831, Takashimaya đã tiếp tục áp dụng những cách tiếp cận sáng tạo ở Nhật Bản và ở nước ngoài, mang lại những giá trị mới cho khách hàng và xã hội củ... [Xem thêm]

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