Front Office Team Leader

Manage Receptionist Team

• Follow the appointments and delegation schedules, and implement the appropriate scheduling staff
• Health check-up for reception and cashier, package creation, blood collection list;
• Update the health check situation, close the delegation list, make a detailed table for the health checkup;
• Create a Health checkup package, process voucher, blood code, reception form.
• Receive customers, solve problems arising from the authority and delivery information to the supervior, communication between departments;
• Organize and follow staff schedule and submit reports for weekly accounting;
• Professional training, communication skills, corporate culturefor new employees
• Instructions, reminders, test agent,...;
• Examine and supervise the staff's mental and working attitude;
• Arrangement of work schedule of Receptionist Team

Manage Cashier cum Insurance Claim Team

• Perform payment, export invoice to customer.
• Close list of health checkup group, check and export the records of the company's customers.
• The end of the work shifts in conducting payments, checking revenues, and entering cash funds.
• Report a debt to pharmacy.
• Weekly, monthly revenue’s report.
• The report counts the number of customers.
• Exported invoice revenue report.
• Report for monthly use and tally the number of daily vaccines.
• Report the use of Invoice monthly/quarterly.
• Report cash funds at the counter every day.
• Creat daily/weekly/monthly/quarterly/yearly reports (sales revenue, customer collation, bank transaction, ETC.) for direct management/Board of Directors or at any time required.
• Arranging work schedules for the Cashier Team.