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E - Commerce Logistics & Ops Manager

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    Việc làm E - Commerce Logistics & Ops Manager đã tạm dừng.
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    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Trưởng Nhóm/Trưởng Phòng

    Ngày đăng tuyển

    16/08/2021

    Yêu cầu bằng cấp (tối thiểu)

    Cao Đẳng

    Yêu cầu kinh nghiệm

    Trên 5 năm

    Yêu cầu ngôn ngữ

    Tiếng Anh Tiếng Anh

    Địa điểm làm việc

    ⇒ Tầng 18-19, Tòa nhà Vietcombank, 05 Công trường Mê Linh, Quận 1, Hồ Chí Minh

    Việc làm Hồ Chí Minh

    Mô tả công việc

    * Logistics & Operations Solutions for online channels and campaigns:Develop and manage end-to-end operations solutions from orders to delivery for direct-to-consumer channels
    - Collaborate with eCommerce Key Account Manager & Partnership Key Account Manager to establish online-offline integration, driving continuous optimization in both customer services and cost to serve.
    - Drive the optimization in fulfillment solutions to deliver customers service level agreement and customers satisfaction
    - Develop distributors networks and upgrade distributors fulfillment capacity to meet the growing demands of eCommerce in different business models and different geography.
    - Manage offline operations for online campaigns of Food Delivery channel, in partnership with platforms, agency, brand and offline merchants.
    - Assess & control the quality of operations from agency, platforms following HVN requirements
    - Supply planning: Key contact point in Demand planning of eCommerce & Partnership following commercial plans and work with Supply Team and distributors/ retailers to ensure stock supply for online demands, especially during festive and mega campaigns
    * Data analytics & Reporting:
    - You will play a key role in tracking and reporting on key business performance & shoppers metrics that will help guide key business decision
    - Develop critical dashboards related to shopper’s data to bring more actionable insights from data collections in different platforms
    - Internal Stakeholder Management
    - Strong collaboration with eCommerce & Partnership Key Account Managers to develop integrated online-offline plans.
    - Strong collaboration with distributors and offline retail stores network to drive sufficient fulfillment solutions
    - Drive continuous optimization assisting cost-to-serve and path to profitability analysis
    - Provide timely feedback to commercial leaders regarding performance, activities, and changing route to market, using relevant monitoring tools.
    - Drive a data driven way of working
    - Establishing new data views and metrics to support the business and providing suggestions for improvement throughout the value chain.
    - Build online shoppers understanding dashboards through strengthening data sharing approach in each partnership.

    Yêu cầu công việc

    - Bachelor’s Degree or above in a relevant field
    - At least 5 years of experience in a similar role, preferable with experience in Online Retail or FMCG industry.
    - Solid understanding of Vietnamese eCommerce platforms, underlying (back-end) systems and business models
    - Solid understanding with both bricks-and-mortar and online retailing
    - Ability to analyze data quantitatively and use customer research, data and metrics to back up assumptions, identify opportunities, and assess the efficacy of current operations flow.
    - Strong data driven analytical skills, coupled with strong marketing foundation
    - Technical background, light coding knowledge a plus.
    - English proficiency both spoken & written.

    Quyền lợi được hưởng

    - Having chances to get attractive company bonus every month/year
    - Company trip once a year + Joining party
    - Salary and position is reviewed 1 time a year
    - Bonus by individual ability and company’s performance.
    - Social insurance, health insurance, unemployment insurance and other benefits
    - Dynamic and sociable working environment.

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