15 - 21 triệu VNĐ
75 - 95 triệu VNĐ
75 - 95 triệu VNĐ
97 - 100 triệu VNĐ
97 - 100 triệu VNĐ
Thỏa thuận
15 - 25 triệu VNĐ
Thỏa thuận
10 - 15 triệu VNĐ
15 - 25 triệu VNĐ
Loại hình
Full-time
Vị trí/chức vụ
Nhân viên/Chuyên viên
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Dưới 1 năm
Ngày đăng tuyển
06/02/2025
Yêu cầu giới tính
N/A
Địa điểm làm việc
- VISTA Building, 19 Tan Cang St., Ward 25, Binh Thanh Dist., HCM City.
We're seeking a talented Technical Support Engineer to join our growing team! In this role, you'll leverage your expertise in Dynamics 365 to troubleshoot and resolve customer issues, ensuring a smooth and successful user experience.
You will:
• Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
• Resolves or escalates multiple and varied customer issues. Documents technical work and research.
• Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.
• Identifies potential defects and escalates to more senior engineers to resolve.
• Uses automated tools to deliver solutions for a wide range of issues.
• Provides feedback on how to improve automated tools.
• Follows processes provided by the business
• Proficient in English (4 skills)
• Available to work night shifts (on-site at the company, shift hours: 20:00 - 5:00 or 23:00 - 8:00)
• 3 - 6 months of experience in IT industry with IT educational background
• Customer service mindset
• Offered salary: 22 million gross plus the night shift allowance may lead to a gross monthly salary of over 26 million
• Salary at 100% during the probationary period
• Training will be offered
• Full working equipment will be provided
• 90% contribution of the gross salary to social insurance
• 12 days of annual leave, 8 days of sick leave
• 30% allowance on gross salary (If the working hours fall between 22:00 and 6:00, they can be counted toward the night shift allowance) + PVI insurance + 500,000 VND food allowance for employees working night shift
• Annual Health Checkup
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Nắm bắt cơ hội việc làm mơ ước với ứng dụng tìm việc hàng đầu ở Việt Nam!