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Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân Viên/Chuyên Viên
Ngày đăng tuyển
30/05/2019
Yêu cầu bằng cấp (tối thiểu)
Cao Đẳng
Yêu cầu kinh nghiệm
1 - 2 năm
Yêu cầu ngôn ngữ
Địa điểm làm việc
Purpose of the position
• The purpose of this position is to be responsible to operate the customer operations to ensure in the delivery best-of-class service to internal and external customers. This candidate must have excellent communication and client management skills in order to maintain positive client relations. This candidate must be a self-starter, who is able to work in a fast paced and dynamic environment. This candidate must be a team player to ensure good working cooperation between the different Business units locally and regionally.
• The candidate’s secondary responsibilities will be to support the Products and the Business Units in advisory and other custom-related matters. The candidate is also responsible for supporting the Sales & Marketing in the commercial development of the Customs Brokerage services.
Key Tasks
Customs Operations
• Guide and support all functions (Air, Ocean, Logistics, Energy Solutions, Marketing & Sales as well as ISPs).
• Liaise with customs authorities.
• Support the functions and business units and monitor their operative tasks to ensure legal compliance with customs and other regulations.
• Analyze breaches/irregularities, coordinate corrective actions with other functions (e.g. Products or Legal) and the BUs and take the lead for critical breaches (e.g. withdrawal of business critical licenses).
• Perform internal reviews of adherence to global and country standards as well as customer SOPs with regards to customs brokerage and related taxes at BU level.
• Ensure compliance with global and country subcontractor management policies and procedures.
Subcontractor Management
• Ensure that the KPIs are being achieved by the subcontractors
• Work with suppliers to improve their service if KPIs are not being met
Sales Support
• Support Sales, Air, Ocean and Logistics functions in selling Customs Services by providing expert know-how in sales and tender processes.
Educational background / Work experience
• Industry background air / sea / logistics of minimum 1 years
• Audit and investigative skills to evaluate customs compliance and offer risk mitigation
• Individual Customs license as required by and available from Customs regulatory authorities
• Undergraduate university or college degree in a related field. Graduate degree a plus.
Language skills
• Fluent in English (other languages depending on the location)
Computer Literacy
• MS Office skills
• Profound knowledge of customs software
39 Trường Sơn, Phường 4, Tân Bình, Hồ Chí Minh
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