Performing receiption duties of clinic: Greet patients as the clients, receive and answer patients's calls, make and remind appoitments, provide consultation of the clinic's service to patients to meet the target objectives.
Managing overall patients records, ensure to complete and up to date; maintain client contacts and email database.
Follow up and take care patients before and after using clinic's service.
Solving clients's problems and complaints, handle conflicts (if any)
Coordinate with other relevant departments to handle the crisis/incident from clients' complaint.
Supporting receptionist and finance team for billing.
Supporting doctor and other department to interpreter (if any)
Other tasks assigned by Manager or Broad of Director.
Yêu cầu công việc
Female over 22 years old with nice appearance.
College's degree or above
At least one year working experience or the same position
Good communication and be fluent in speaking and writing skills in Vietnames and English.