Customer Services

  • Mức lương: 6 - 15 triệu VNĐ

  • Thời hạn: Đã hết hạn

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We need 20 staffs for customer support for foreigner/oversea clients. Supporting for foreigner clients.

Địa điểm làm việc:

No. 153 Tran Trong Cung Street, Tan Thuan Dong ward, District 7 - (Hồ Chí Minh)

Ngành nghề:

Yêu cầu về bằng cấp (tối thiểu):

Cao Đẳng

Tính chất công việc:

Toàn thời gian

Yêu cầu kinh nghiệm:

1 - 2 năm

Mô tả công việc:

  • We need 20 staffs for customer support for foreigner/oversea clients.
  • Supporting for foreigner clients.
  • Daily checking email from customers and responsible for answering any customer’s inquiry about services, price, promotion and other necessary works.
  • Online monitoring payment from customer, support for payment online by email, telephone and chat tools.
  • Crossing/up sales by email or telephone to current clients.
  • Coordinating with subcontractors, partners to provide the services to customers.
  • Making some reports and other related which are assigned by team leader.

Yêu cầu công việc:

  • College or above degree 
  • At least 1 year of working experience.
  • Ability to communicate to customer by English for both Written and over telephone (Intermediate level or higher).
  • Telesales/Marketing experienced is a plus.
  • Customer services experience in travel/tourist is a plus.
  • Can work under high pressure environment.

Quyền lợi được hưởng:

- Having chances to get attractive company bonus every month/year

- Company trip once a year + Joining party

- Salary and position is reviewed 1 time a year

- Bonus by individual ability and company’s performance.

- Social insurance, health insurance, unemployment insurance and other benefits

- Dynamic and sociable working environment.      

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