Work Location: Long Thanh Plant, Representative offices
Report to: Customer Service Manager
Direct Subordinates: No direct subordinates
Maximum communication to customer and commitment of conflict solving, customer service is creating value added to company's brands and images.
Providing services to customers before, during and after purchases
- Key customer orders into system and send SO to customer for their confirmation
- Respond to customer's feedback and refer to related departments of any issues: deliveries, good's qualities, services, etc
- Inform customers on any changes occurred in deliveries schedule if any
- Research on customers' needs and satisfaction to MVN products and qualities.
- Assist sales colleagues in co-responding to customers
- Good at Excel, Word and Outlook
- At least 1 year experiences in CS OR ADMIN JOB
- ENGLISH are advantage
- Be able to work under high pressure and independent.
- Soft Skills: Negotiation, Problem solving
- Characteristic: Thorough, Careful
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
>500 nhân viên
MAINETTI (VIETNAM) CO., LTD. is a 100% Foreign Invested enterprise and is an associate company of MAINETTI GROUP, U.K. Mainetti Group is one of the leading manufacturers and suppliers of plastic hange [...]