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Customer Facing Supply Chain Manager

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    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Nhân Viên/Chuyên Viên

    Ngày đăng tuyển

    05/10/2021

    Yêu cầu bằng cấp (tối thiểu)

    Đại Học

    Yêu cầu kinh nghiệm

    Trên 5 năm

    Địa điểm làm việc

    ⇒ Hồ Chí Minh

    Việc làm Hồ Chí Minh

    Ngành nghề

    Mô tả công việc

    1. Customer Supply Chain management

    Build & enhance SC model/ framework with customers

    Develop SC solutions with customers to improve service, cost, cash, quality & safety of E2E SC

    Build & negotiate contract with customers regarding SC terms

    Take ownership of SC problems with customers & come forward to solution

    2. Demand Capture

    Build & enhance demand capture framework including:

    Master data alignment, planning process, joint forecast, demand understanding with customer

    Demand sensing (primary & secondary) & alignment with CD & planning

    Manage framework’s compliance

    Manage demand capture efficiency (accuracy, on time)

    3. Demand Fulfillment

    a. Information flow:

    Build & enhance demand fulfillment framework (information flow only) including stock allocation, O2C, customer service.

    Manage framework’s compliance

    Manage efficient fulfillment including:

    Smooth daily operation

    Driving supply responsiveness, logistics & quality

    b. Product flow:

    Coordinate with RTM, sales, logistics for RTM SC models with highest service & optimal cost-to-serve]

    4. SC Metrics & Customer Satisfaction

    Customer relationship building & management

    SC scorecard alignment with customer (service level, customer stock availability, NFS)

    Manage SC metrics performance by working with all related-functions for root-causes, solutions, and following up actions

    5. Team Management

    Team management & capability building

    RESPONSIBILITIES of Route to Market Supply Chain (70%):

    1. RTM Fulfillment Modelling

    - Manage for the right fulfillment model, network modelling, operating model, etc... for E2E RTMs (from Unilever to customers or even shoppers) by considering many factors of cost, service and other business factors.

    2. Secondary Warehouse Solution

    - Pick the right fulfillment model for the E2E RTM (from Unilever to customers or even shoppers)

    3. Secondary Warehouse Performance Mgt

    - Pick the right fulfillment model for the E2E RTM (from Unilever to customers or even shoppers)

    4. Secondary Transportation Solution

    - Pick the right fulfillment model for the E2E RTM (from Unilever to customers or even shoppers)

    5. Secondary Transportation Performance Mgt

    - Pick the right fulfillment model for the E2E RTM (from Unilever to customers or even shoppers)

    Yêu cầu công việc

    1. Soft Skills

    - Customer oriented mindset

    - Outstanding interpersonal, negotiation & influencing skill

    - High emotional intelligence, especially empathy

    - Analytics & logical thinking

    - Passionate about relationship building

    - Good Project management skill

    - Problem-solving skill

    - Good at engaging team and building talents and teams

    2. Professional Skills

    - Deep knowledge of category, service levels, customer experience

    - Master understanding of E2E SC framework as well as O2C, contractual term and sales.

    - Strong knowledge of logistics, planning, quality, safety

    - Holistic view, connecting the dots and set strategic plan for short-mid and long term

    - Financial and business acumen

    3. Education Level & Experience

    - Bachelor degree

    - At least 3-5 year experience in working with big partners in Supply Chain (FMCG is preferred).

    - Master in English.

    Quyền lợi được hưởng

    - Having chances to get attractive company bonus every month/year

    - Company trip once a year + Joining party

    - Salary and position is reviewed 1 time a year

    - Bonus by individual ability and company’s performance.

    - Social insurance, health insurance, unemployment insurance and other benefits

    - Dynamic and sociable working environment.

    Công Ty TNHH Quốc Tế Unilever Việt Nam
    Chào đón bạn đến với

    Công Ty TNHH Quốc Tế Unilever Việt Nam

    Kinh doanh

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