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Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân Viên/Chuyên Viên
Ngày đăng tuyển
17/08/2021
Yêu cầu bằng cấp (tối thiểu)
Đại Học
Yêu cầu kinh nghiệm
Không yêu cầu
Địa điểm làm việc
⇒ 19 Phố Duy Tân, Dịch Vọng Hậu, Cầu Giấy
Việc làm Hà NộiDue to high demand, we are looking for 02 Temporary Customer Service staff within 8 months.
Good candidates can be considered for a permanent position.
The detailed Job Description as below:
- Customer care: Track orders, send bookings to customers, directly interact with customers via email, phone, solve arising problems.
- Support sales staff: Receive and handle requests of customers or foreign agents such as checking cargo information, handling complaints if arising, etc...
- Supervise the cargo preparation department: Sending requests/instructions to the direct cargo handling departments and monitoring the whole process of preparing cargo to ensure they are in accordance with the requirements of the customer.
- Coordinate with related departments to handle unusual incidents.
- Update information and status of cargo for related parties such as customers, foreign agents as required.
- Make reports according to customer requirements.
- Perform duties assigned by superiors.
- Bachelor Degree in Economics/ International Trade/ Foreign Trade..
- Having at least one year experience in Logistic, Forwarding, Supply chain..
- Good at English, Microsoft Office (Word, Excel)
- Excellent in communication skill, negotiation skill and problem-solving skill.
- Having good customer mind set.
- Attractive salary, Annual leave.
- Having opportunity to be our permanent staff.
- Full package of social insurance as per Labour Law at gross salary.
- Extra 24/7 accident insurance + Premium Health Care Insurance at many international hospitals.
- International working environment with many opportunities to develop your career.
- Working time: 08:00-17:35 from Monday to Friday.
- Working location: 8th floor, TTC Building, 19 Duy Tan, Cau Giay, Hanoi.
Unit 6B, 7A, 7B, No. 51 Yen The Street, Ward 2, Tan Binh District, Ho Chi Minh
20-50 nhân viên
Kintetsu World Express (Vitenam ), Inc. is a Japanese Joint Venture Company which provides our customers and our partners all the services of International Transport Agency Servic... [Xem thêm]
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