Event Service Agent - Banquet Section

  • Mức lương: Thỏa thuận

  • Thời hạn: Đã hết hạn

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Thông tin nhà tuyển dụng
Khách sạn JW Marriott Hà Nội

200-500 nhân viên

Quận Nam Từ Liêm, Hà Nội

The 450-room, 75,000 square meter (800,000 square foot) JW Marriott Hotel Hanoi is a 'reverse skyscraper' designed by acclaimed architecture practice Carlos Zapata Studio. The impressive structure was insp... Xem thêm

Địa điểm làm việc:

Quận Nam Từ Liêm, Hà Nội - (Hà Nội)

Ngành nghề:

Yêu cầu về bằng cấp (tối thiểu):

Trung cấp - Nghề

Tính chất công việc:

Toàn thời gian

Yêu cầu kinh nghiệm:

1 - 2 năm

Mô tả công việc:

-Respond to guest requests for special arrangements or services (e.g., transportation, reservations) by making arrangements or identifying appropriate providers.

-Respond to special requests from guests with unique needs and follow up to ensure satisfaction.

-Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.

-Answer, record, and process all guest calls, messages, requests, questions, or concerns.

-Contact appropriate individual or department (e.g., Front Office, Banquets, Outlets) as necessary to resolve guest call, request, or problem.

-Review shift logs/daily memo books and document pertinent information in logbooks

Yêu cầu công việc:

-Hotel background is preferred
-Fluent English & Strong communication & Service mind

Quyền lợi được hưởng:

-Attractive remuneration package & 13th Month salary
-02 months probation (Full salary & service charge & Social Insurance)
-05 working days & 02 day-off per week
-Duty meal at Back stage café provided by hotel
-International training course
-Summer vacation & Annual health check & Other benefits according to hotel’s policy.
-Career path in the most respected and prestigious hotel companies in the world.

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