Chăm Sóc Khách Hàng (Customer Service)

  • Thời hạn Đã tạm dừng đăng tuyển
  • Mức lương 10 - 15 triệu VNĐ
Mô tả công việc

• Manage accounts in terms of order processing, order follow up, pricing integrity, on- time deliveries, complete order fulfilment.
• To response and ensure the customer enquiries and requests are addressed in a timely manner
• To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
• To handle customer complaints according to the Company procedures and service standard.
• To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
• To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
• To assist and back up other team members and provide supports and report to Manager
• Other tasks assigned by Manager

Yêu cầu công việc

Có ít nhất 2 năm kinh nghiệm

Yêu cầu bằng cấp: Cao đẳng

Quyền lợi được hưởng

- 13th month salary
- KPI Bonus
- Team - Building
- Laptop
- 12 days leave
- Lunch
- Shuttle Bus
-Salary increase every year

Địa điểm làm việc

35 Vsip II Đường Số 2,KCN VN - Singapore II, Phường Hoà Phú, Thành phố Thủ Dầu Một, Bình Dương (Bình Dương)

Số 45, đường 8A, Phường An Phú, Quận 2, TP HCM (Hồ Chí Minh)

Ngành nghề
Tính chất công việc

Toàn thời gian

Yêu cầu về bằng cấp (tối thiểu)

Cao Đẳng

Yêu cầu kinh nghiệm

2 - 3 năm

Việc làm liên quan

35 Vsip II Đường Số 2,KCN VN - Singapore II, Phường Hoà Phú, Thành phố Thủ Dầu Một, Bình Dương

R- Pac International serves as the leading global organization dedicated to supplying brand concepts, graphics, products and solutions to all partners in the retail supply chain. Our experienced service and production teams work with clients to provide award-winning brand solutions from concept to execution. For almost 30 years, r-pac has delivered hardline, softline and supply chain solutions to retailers and brand owners. Today, r-pac operates a global infrastructure providing our customers wi [...]

R- Pac Việt Nam