tek-experts

The IT System Administrator’s role is to install/manage and maintain computers, servers, and telephony, network systems to ensure the stable operations of TEK’s IT assets. The individual will also ensure the integrity and stability of Voice, Data as well as the VPN connection of internal network and partner’s acce ...

Being the first technical contact point for customers to support users/ customers on such IT products related to Office 365/Windows.

Provide outstanding technical support to customers and partners via the web, email and phone Troubleshoot complicated technical problems with assistance from Engineering and other groups as needed

Manage team to deliver exceptional customer service across technical service lines • Training and coaching team members to support their personal development • Act as a primary escalation point for operational issues in the team

 • Act as a liaison between Client and Customer on incident issues while maintaining the integrity of our Level of Service • Triage incident service request by Inbound and Outbound phone calls, email or web portal as a point of contact • Identify and assign the incident to the appropriate severity level, category, ...

 • This candidate will be instrumental for designing features and addressing critical issues for various web-based management and reporting systems • You’ll create a cutting edge series of web-based applications and take ownership of projects from start to finish, completing the full development cycle • Working clo ...

 • Responsible for closely working with customers/ product owner to clarify, analyze the business requirement; specify functional designs to translate into application requirements and solution to software development team; • Provides oversight into the analysis of business requirements and ensures that the inform ...

• Management of a team of 3 • Full execution of the recruitment process (including job posting, phone interviewing, job interviewing, regular communication with candidates and team leader/supervisor) including the recruitment administration; sending employment confirmation to successful candidate etc • Actively se ...

Are you looking for an environment where you can drive innovation? Do you want to apply state-of-the-art computer technologies to solve real world business problems? Tek Experts has a superb opportunity to do just this.We are looking for an experienced software development manager to spearhead market leading talen ...