Văn hóa công ty
Bartenders will be responsible to prepare and serve drinks to customers. He must be able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the BAR or lounge.
• To have a throughout knowledge of product and services. • Offer guests the best possible service through courteous and proper service. • Handle all emergencies according to established procedures. • Maintain and promote guest hospitality at all times. • Ensure all residents and guest’s complaints/requests are recorded properly in the Resident’s...
• Manage information technology and computer systems • Plan, organise, control and evaluate IT and electronic data operations • Design, develop, implement and coordinate systems, policies and procedures • Ensure security of data, network access and backup systems • Act in alignment with user needs and system functionality to contribute to organizat...
Create and execute a sales strategy to meet the production requirements from the Travel agent segment consistent with the hotel’s rate and production goals. Identify market trends and develop strategic and tactical recommendations to the general Manager.
Thực hiện và đảm bảo công tác an ninh, an toàn trong và ngoài khu vực Khách sạn Hỗ trợ vòng ngoài đối với bộ phận tiền sảnh
Responsible for all activities of the Front Office as well as other hotel activities relating to the operations of the hotel. Ensure that check-ins and check-outs are proceeding smoothly. To ensure guest complaints immediately and initiates corrective actions. It is imperative that all complaints are handled promptly to ensure guest satisfact...
• To have a throughout knowledge of product and services. • Offer guests the best possible service through courteous and proper service. • Handle all emergencies according to established procedures.
Thực hiện các công việc về kỹ thuật, bảo dưỡng thiết bị (đặc biệt các thiết bị kỹ thuật điện lạnh và nước)
Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion....
To greet guests as they arrive at the Hotel. To assist incoming guests with luggage. To receive keys from Front Desk and escort guest to the rooms/ suites; proceed with the transfer of luggage to the guest's suite.
Giới thiệu chung
Khách sạn Apricot tại Hà Nội vinh dự đón nhận giải thưởng danh giá World Luxury Hotel Award
Khách sạn Apricot đã vinh dự đạt Chứng Chỉ Dịch Vụ Xuất Sắc đầu tiên từ trang web du lịch TripAdvisor
Khách sạn Apricot đã được vinh dự đón nhận xếp hạng 5 sao từ Tổng Cục Du Lịch Việt Nam
Khách sạn Apricot Hotel Chính thức ra đời
Tổ chức nhân sự
Phó tổng giám đốc