Văn hóa công ty
To continuously review business direction, business processes and available applications through: Business needs analysis in the context of regional and country direction Determination of appropriate IT system solutions, including evaluation for future releases of proprietary software To develop skills in proprietary applications of the compan...
Nhập dữ liệu hệ thống, đóng gói, sắp xếp hàng hóa trong kho Các công việc khác được yêu cầu bởi cấp trên Thời gian làm việc: từ thứ Hai đến thứ Bảy (8h-17h) Nơi làm việc: Khu Công Nghệ Cao Quận 9 TP. HCM
Ensure accurate maintenance of tariffs and customers’ data in the Customer Master File (CMF) for timely and accurate invoicing. Ensure accuracy of input of billing data. Produce daily log of revenue in daily Audit Rating Report. Generate, control and despatch weekly invoices, adjustment notes. Accurately update and maintenance Customer database. U...
Respond for all tasks of the assigned retail boothMaintain relationship with current customers to achieve sales and service target.Provide information and consult about services accordingly to win walk-in customer with good corporate image.Re-build relationship with old customers to push sales.Make daily reports.Other tasks will be assigned from li...
Responsible for revenue generated from a geographically assigned sales territory (or business portfolio), by servicing and retaining existing customers and targeting at new business opportunities. Develop an Annual customer call cycle (Planned and Unplanned Maintenance) to secure committed orders with new and existing customers and gain any comp...
Ensure adherence to ESS policies and procedures in the execution of all ESS-related work, particularly in timelines for deployment of ESS tools to customers and resolution of customer issues with ESS tools Identify areas to enhance customer satisfaction and positively differentiate DHL from its competitors Drive country ESS projects in align...
Tạo, quản lý và đảm báo xuất hóa đơn chính xác, kịp thời cho khách hàng Theo dõi & cập nhật thay đổi, điều chỉnh, báo cáo hàng ngày Xử lý những yêu cầu đặc biệt và giải đáp thắc mắc, hỗ trợ cho khách hàng và các phòng ban khác Các công việc khác được giao bởi cấp trên trực tiếp Yêu Cầu Công Việc
Assist the Tracing Supervisor to carry out relevant Customer Service staff orientation programs and onthe-job training for CSA recruits Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipments etc. Handle all trace enquiries in accordance with se...
Provide the full suite of customer service offering (including booking, enquiries, supply request to key account customers in addition to customized contracted services (eg Reporting)
Overall Role Purpose Provide effective and effcient adminstrative support to the country manager, including collation of data for eports, ensuring deadlines arecomplied for submission of reports and other documentation. emsures day to day matters are carried out systematically and meticulously Accountabilities
Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related services and products and for new business development by opening new accounts.
Join Internship program and support IT department (both application, technical, customer facing)
Overall Role Purpose The purpose of the Multi-Channel Coordinator role is to acquire, develop and maintain MultiChannel Account customers via an analytical process that maximizes the revenue potential of the portfolio. Drive retail cash sales growth through the effective setup through newly acquired business partners, training and management of
Ensure all cash transactions resulting to cashier end of day from the collection of shipments. Cross check the shipment data and manifest ones and upload into HOST through on-line or manually. Generate end of day/week/month report for operations and / or billing purpose to customer’s demands
Actively participate in product design reviews by providing creative and practical ideas and solutions in a teamwork environment. Build proof of concept examples or graphical simulation software. Then maintain product test software and demos for training purposes.
Giới thiệu chung
Customer Service Awards for Express - 201 Awards in 67 Countries/Entities
Customer Service Awards for Express - 221 Awards in 73 Countries/Entities
DHL Viet Nam was offically opened
Tổ chức nhân sự
Customer Service Manager