Cma Cgm Vietnam - Trang 2

Being the key entry point for customers with proactive and helpful manner Receive and consolidate booking details of customers Update customers’ vessel schedules, changes in tariff, new routings

Update & inform rate quotation timely, correctly to master account for system update Update 100% TO for barging & trucking into LARA system Cancel & re-update TO for barging & trucking for another purpose such as B/L split, volumes correction from internal partners

• Receive and proceed booking instruction • Check, fulfill all information which requires per trade/service… and release booking within timeline • Send email to HO/ involved dept for approval before accepting booking for DG/OOG…

o Work with finance team, respective departments and regional tax team to ensure tax reporting, filing and accounting compliance; o Submit DTA notice & dossier to tax authorities in accordance to taxation administrative procedure; o Monitor tax activities and uncertain tax position, and ma...

Chasing SI Solving RFI from SSC, customers. Supporting SSC to communicate with customers and other departments in case needed. Collecting original LOIs of amendment done by SSC and send confirmation to SSC so that they can proceed the amendment. Amendment of bill of lading Sending notice

This position works mainly on system for Booking. Only few communicating with customers via email. 1. Create and amend Booking• Receive and proceed booking instruction• Check, fulfill all information which requires per trade/service… and release booking within timeline• Send email to HO/ i...

*** Operations: Meet/exceed the set operation budget. Monitoring loading list for CMA group vessels. Ensure all containers are gone with correct Vessel/Booking and POD and utilize max ship’s capacity and slots allocation. Meet customers’ need and problem solving Send report/bapli...

Receptionist: Telephone receptionist + welcoming guests. Receive and record incoming letter, document … Courier service: arrange to post all kind of documents within Vietnam & overseas; record and prepare payment claims. Order stationery, water, papers, cartridge, flowers/plants, medicine…...

Check customers' requestsPrint documents (Bill of Lading, Delivery Order, others certificates) and release at counterCalculate charges and print out invoices (if any)Send debit notes (if any) to customersPrint cash receipts to collect chargesHandle customers' complaints or quer...

Handle incoming and outgoing customer calls and emails & problem solvingBooking clean up, booking inaccuracy supportSend advisories, notice to customersFinal follow up manifest process for OutboundRevise Bill of Lading (minor amendment only) and update changesSend draft Bill of...

Follow the credit customers (10 customers)Extract report, prepare and send debit note to the credit customersCollect and send invoice to credit customers for paymentFollow up payment with customers via emails, letters, phonesLiaise with other departments if there is any disputed

1.Work with Sales department, corporate Marketing Dept in Singapore for marketing tools, sales material preparation2.Making Sales reports:3.Trade Statistics collection4.Account Qualification:5. Making presentation 6. Making quotation/Rate requests on behalf of Sales team when the other sal...

Receive and proceed booking instruction Check, fulfill all information which requires per trade/ service… and release booking within timeline Send email to Head office/ involved department for approval before accepting booking for DG/ OOG...

1. Primary responsibility on commercial activity of CMA CGM Logistics Vietnam.2Secondary responsibility on customer service and operation to ensure quality service, customer retention and customer satisfaction3.Pa rticipate with the Country Manager, specifically in commercial aspect, prepa...

+ Identify and engage new business targets in the Project/Bulk industry + Develop the regional infrastructure including but not limited to: port, terminal, and equipment accessibility + Source, initiate, and attend regular meetings with local vendors